AI

AI Hospital Management SaaS

User documentation

AI Hospital Management SaaS Multi Hospital, Prescription & Treatment Generator

User documentation

This guide describes AI Hospital Management SaaS from a user and hospital-administrator point of view: what the product does, how teams work together, and what you will see on screen. It covers multi-hospital operation, prescriptions, and AI-assisted treatment planning where your organization has turned those features on. The system is modular—your hospital chooses which areas to use— and what appears in your menu depends on your job role and the features enabled for your site.

Installation

For IT staff installing from your CodeCanyon download. Use a host with PHP and MySQL (or MariaDB). Everyday use of the product is covered in Overview and the sections below.

  1. Upload the product files to your website root (document root), keeping the folder structure as provided.
  2. Create a database in your hosting control panel (or MySQL) and a user with permission to use it.
  3. Import the SQL file from the package you downloaded from CodeCanyon. Open the main_files/db folder and import the supplied .sql file into that database (phpMyAdmin, command line, or your host’s import tool).
  4. Enter your database connection details in application/config/database.php (hostname, database name, username, password).

That’s it. Open your site URL in a browser; sign in and finish hospital settings (email, SMS, payments, Zoom, and so on) from the admin area when you are ready.

Demo credentials

Use these accounts on the backend login page to explore each role. Password is the same for all demo users below.

Demo only. These credentials are public; do not use them for real patient data or production systems.

Role Email (identity) Password
SuperAdminsuperadmin@hms.com12345
Adminadmin@hms.com12345
Doctordoctor@hms.com12345
Patientpatient@hms.com12345
Pharmacistpharmacist@hms.com12345
Nursenurse@hms.com12345
Accountantaccountant@hms.com12345
Laboratoristlaboratorist@hms.com12345
Receptionistreceptionist@hms.com12345

1. Overview

AI Hospital Management SaaS brings together clinical, operational, and financial work in one place for hospitals and clinics. In multi-hospital setups, each hospital keeps its own data, while a SuperAdmin-style role can oversee the whole platform when your organization uses that level of access.

In practice you can manage:

  • Clinical care: patients, appointments, prescriptions, lab and radiology, emergency, dental, diagnosis, symptoms, treatments, and medical advice.
  • Hospital operations: beds, ambulance, staff attendance and leave, payroll, notices, file storage, and operational reports.
  • Finance and pharmacy: payments, expenses, pharmacy sales, and commission-style reports for doctors.
  • Communication: SMS and email, Zoom video visits for telemedicine, and a patient-facing area so patients can see their own information.
  • Optional AI tools: patient overview summaries, help with medical images, and AI-assisted treatment planning—only where your hospital enables them.

Visitors usually start on your hospital’s public website (online booking, information, and similar). Staff open the staff login page, sign in with the email (or username) and password your administrator provides, and arrive at the dashboard—your home screen with shortcuts to the areas your role allows. Open features from the side menu; use Remember me only on private or trusted devices.

Dates and times in reports follow the timezone your hospital sets for the system.

2. User roles

Every user has a role that matches their job. Menus and actions only show what that role is allowed to do. The table below describes typical roles; your hospital may name or combine them slightly differently.

Role Typical responsibilities
SuperAdminOversees the whole platform across hospitals—highest level of control when your organization uses this tier.
AdminHospital configuration, departments, doctors, users, modules, finance oversight, reports.
DoctorPatients, appointments, prescriptions, clinical notes, schedule, emergency, dental, AI tools (if enabled).
NursePatient care workflows, bed allotment, appointments, emergency, operational tasks as permitted.
ReceptionistFront desk: patients, appointments, payments collection views, operational dashboards.
AccountantPayments, expenses, financial dashboards, commissions, user activity reports.
PharmacistMedicine inventory, pharmacy sales, dispensing-related finance views.
LaboratoristLab orders, sample status, report preparation and delivery.
PatientPortal: own cases, prescriptions, documents, payments, appointments, lab (where exposed).

If a menu item is missing, your account may lack the role, or the module may be disabled for your hospital. Contact your administrator.

3. Modules & features

The product offers many functional areas (60+). Below, each group explains what it is for, who usually uses it, and how to work through it in practice using the left sidebar menu. Labels may differ slightly if your hospital uses another language (see Languages).

General tips: Open any module from the sidebar. Use search boxes and filters on list screens to find records. Always save or submit forms before leaving a page. If you cannot see a menu item, your role may not include it or the feature may be turned off—ask an administrator.

A Dashboard & home

After login, everyone lands here first.

How to use it: Review the cards and numbers for quick status (appointments, admissions, revenue, etc.—depending on your role). Click shortcuts to jump straight to common tasks.

Optional dashboards: If your hospital enables extra views (executive, clinical, financial, operational), open them from the menu when they appear—they summarize KPIs for managers and leads.

B Departments & doctors

Usually administrators and front-office leads.

Departments

  1. Open Departments in the sidebar.
  2. Add or edit a department name and details so clinical units are organized (e.g. Cardiology, Pediatrics).
  3. Save. Doctors and appointments can then be linked to the right department.

Doctors

  1. Go to DoctorsList of doctors to browse; use Add new to register a doctor profile.
  2. Fill contact info, department, and visit settings as your hospital requires.
  3. Use Treatment history or related links to review past activity for a doctor when permitted.

Doctor visit & schedule

Under Doctor visit, record or review consultation charges. Under Schedule, set working hours, slot templates, and holidays so appointment booking only offers valid times.

C Patient management

Reception, nurses, doctors, and admins; patients use a limited portal.

Register or find a patient

  1. Open PatientPatient list and use search (name, ID, phone) or Add new.
  2. Enter demographics, ID numbers, and contact details carefully—these follow the patient everywhere in the system.
  3. Save, then open the patient profile for further actions.

Cases & clinical data

Use Cases to open or create an episode of care. For each case, add Symptoms, Diagnosis, Treatment, and Advice from the corresponding menu items—clinical staff typically complete these during or after the visit.

Documents

Open Documents, choose the patient, upload files (reports, scans, consent forms), and label them so others can find them later.

Patient portal

Patients sign in with their own account and see My cases, My prescriptions, Documents, Payments, and Appointments—only what your hospital exposes.

D Appointments & meetings

Reception, doctors, nurses; patients book or view their own visits.

Book and manage appointments

  1. Open AppointmentAdd appointment (or similar).
  2. Pick patient, doctor, date, and time slot that respects the doctor’s schedule.
  3. Confirm and save. Use Today’s, Upcoming, or Calendar to monitor the diary.

Requests

If Appointment request is used, staff review inbound requests and approve or reschedule them into a real slot.

Video visits (Zoom)

From Meetings (or telemedicine), create or join a session. After your admin connects Zoom, join links or buttons appear for scheduled visits—use them at the appointment time.

E Prescriptions & pharmacy

Doctors prescribe; pharmacists dispense and bill.

Prescriptions

  1. From the patient or visit screen, open PrescriptionAdd (wording may vary).
  2. Add medicines, dose, duration, and instructions; link to the correct patient and visit.
  3. Save and print or send to pharmacy per your workflow.

Medicine master & pharmacy sales

Administrators maintain the Medicine catalog (names, forms, stock flags). Pharmacists use Pharmacy screens to record dispensing, take payment, and sometimes inventory—follow the same patient/invoice flow your hospital trains you on.

F Laboratory & radiology

Laboratorists and clinical staff; patients may see results in the portal.

Laboratory

  1. Orders usually arrive from the doctor or patient case—open Lab and find pending tests.
  2. Update sample collection / status as the sample moves through your process.
  3. Enter results in the correct template; use Report delivery when you hand results to the patient or ward.

Radiology

Open the radiology area to see imaging requests, upload or attach reports, and mark studies complete. Worklists are often sorted by urgency or modality.

G Dental module

Dentists and dental nurses.

  1. Open DentalNew examination (or start from the patient).
  2. Record chief complaint, history, findings, diagnosis, and proposed treatment plan.
  3. Use the odontogram to chart teeth and procedures; attach X-rays or photos in the gallery.
  4. Review Dental dashboard and Reports for statistics and follow-up lists.

H Emergency, beds, ambulance

ER staff, ward nurses, admissions.

Emergency

Use EmergencyAdd new to register walk-ins quickly; capture triage notes, vitals, and disposition (admit, discharge, transfer).

Beds

  1. Maintain bed categories and bed list under Bed management.
  2. For admissions, open Bed allotment, select patient, ward, and bed; confirm dates.
  3. On discharge, release the bed so it becomes available again.

Ambulance

Take bookings from AmbulanceNew booking, set pickup and destination, assign vehicle if applicable, and record payments and rates from the same module’s reports.

I Finance

Accountants, reception (payments), admins.

Payments & invoices

  1. Open Financial activitiesNew invoice or Payment (labels may vary).
  2. Select the patient, line items, and payment method; save as draft or finalize.
  3. Use Due collection to chase outstanding balances.

Expenses & reports

Record hospital expenses under Expense with the right category. Run financial reports, commission, and activity reports for audits and management review.

J HR: payroll & attendance

HR and line managers; staff may submit their own attendance/leave where allowed.

Attendance: Open Attendance, choose date and employee, mark present/absence/late according to your policy, and save.

Leave: Staff request leave; approvers open Leave to approve or reject and to see balances.

Payroll: From Payroll, run salary periods, review amounts, and export or pay according to your process.

K AI & advanced

Typically doctors and admins where enabled.

AI patient overview: Open a patient, launch overview to see a summarized view of history and risk flags—always verify against source records.

AI image analysis: Upload or select an image, run analysis, and read suggestions alongside clinical judgment.

AI treatment plan: Provide context (diagnosis, goals), generate a draft plan, then edit and approve before sharing with the patient.

L Reports, notices, files, misc.

Varies by module.

Reports: Choose report type (birth, operation, expiry, etc.), set date range and filters, then export or print. Patients use My reports for their own documents.

Notices & FAQ: Read announcements on the notice board; use FAQ for common questions.

Files & import: Central file area for non-patient-specific documents; Import is for bulk data loads—usually restricted to admins.

Blood bank / inventory: Register donors and units, issue blood with cross-match rules; manage stock counts in Inventory when your hospital uses these modules.

M Mobile apps (sold separately)

Not included in this package. The standard download is the web system only. Mobile apps are optional add-ons.

There are two mobile applications: one for doctors and one for patients. They connect to the same hospital data as the website when your project includes them. Clients who want these apps need to purchase them separately from the main product.

To buy or ask about the doctor and patient apps:

WhatsApp: +880 1777 024443

If your hospital already has the apps

  1. Install from the store link your vendor sends you.
  2. Sign in with the account your administrator provides.
  3. Use the app navigation for appointments, messages, prescriptions, lab, profile, and notifications—according to your role.

4. Common workflows

New outpatient visit

  1. Register or find the patient under Patient management.
  2. Create an appointment or open an existing case.
  3. Record symptoms, diagnosis, treatment, and advice as required.
  4. Add a prescription; send the patient to pharmacy or lab as needed.
  5. Record payment or invoice in Finance when your process requires it.

Lab order to result

  1. Ensure the clinical order is created from the patient/case workflow.
  2. Laboratory staff update test status and enter results.
  3. Use report delivery when your lab tracks dispatch to patients.
  4. Patients may view results under their portal if enabled.

Inpatient bed

  1. Confirm bed availability under Bed management.
  2. Create a bed allotment / admission for the patient.
  3. Track clinical care and charges; discharge and release the bed when done.

5. Integrations

Your hospital can connect the system to services you already use. An administrator enters the connection details in Settings (payment providers, SMS, email, Zoom, and similar)—there is no need for staff to “integrate” anything in day-to-day clinical work.

Online payments

Collect card or wallet payments through providers such as Stripe, PayPal, Paystack, or PayU, plus other options your vendor supports.

SMS

Send reminders and notifications by text using your chosen SMS provider and message templates.

Email

Send system and manual emails through your hospital mail settings (for example SMTP).

Video visits (Zoom)

Run Zoom meetings for telemedicine. An administrator links your Zoom account in the Zoom-related settings so doctors can start or schedule visits from the system.

Printable documents

Generate PDFs and printable letters and reports (discharge summaries, invoices, lab outputs, and similar) straight from the screens where you work.

6. Settings & security

Hospital settings

Administrators configure your hospital’s identity and behaviour from the Settings (and related) areas: name and branding, which features are active, email and SMS, payments, Zoom, and other options. Everyday staff usually do not change these—only designated admins.

Languages

The system is multilingual. You are not limited to a fixed list: your organization can add and maintain any language you need by creating or editing language entries and translations in the language / settings area (exact menu names depend on your version).

Default languages included with the product:

  • Arabic
  • English
  • Spanish
  • French
  • Portuguese
  • Italian
  • Turkish

Your hospital chooses which language is default for new sessions and whether users can switch language from the interface (for example from the header or profile menu, where your build exposes it).

Security in daily use

Good habits keep patient data safe:

  • Use strong passwords and never share accounts.
  • Sign out when you leave a shared computer.
  • Always use your hospital’s official web address with HTTPS (the padlock in the browser).
  • Administrators should remove access for staff who leave and review sensitive reports only with proper authority.

Behind the scenes the product follows common web security practices; your IT team or vendor handles server-level protection.

Activity and audit

Depending on configuration, the system can record sign-ins, important user actions, and finance-related activity so managers and auditors can review who did what, when—useful for accountability and compliance.

7. FAQ & support

I cannot see a menu item that my colleague has.
Your role or module permissions differ. Ask an administrator to confirm your group and enabled modules.
Login fails though my password is correct.
Check caps lock and that you are using the email or username your admin set. Ask your administrator to confirm the account is active and not locked.
Who backs up our data?
Backups are part of your hosting arrangement. Your IT team or software provider should run regular backups and test recovery—ask them for your hospital’s policy.
Are doctor and patient mobile apps included?
No—they are not part of the default web package. There is a separate doctor app and patient app; purchase them as add-ons. For pricing and licensing, contact us on WhatsApp +880 1777 024443. For other integrations, your vendor supplies technical details.

This guide describes AI Hospital Management SaaS – Multi Hospital, Prescription & Treatment Generator for everyday users and hospital administrators. For licensing, customization, training, or technical support, contact your software provider.